At D & S A/C & Heating, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our HVAC services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Phone number
  • Email address
  • Home or business address
  • Service request details
  • Appointment information

We may also collect non-personal information such as browser type, device information, IP address, and website usage data to improve our website performance and user experience.

How We Use Your Information

The information we collect may be used to:

  • Schedule appointments and provide HVAC services
  • Respond to inquiries and customer support requests
  • Send service updates or appointment confirmations
  • Improve our website and customer experience
  • Maintain business records and internal operations

We do not sell, trade, or rent your personal information to third parties.

Cookies & Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies help us understand how visitors interact with our site so we can improve functionality and performance.

You can choose to disable cookies through your browser settings if preferred.

Information Protection

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, no online transmission or storage system can be guaranteed 100% secure.

Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

Communication Consent

By contacting us through forms, phone calls, or email, you consent to receiving communications related to your service request, appointment scheduling, or customer support.

Children’s Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

D & S A/C & Heating reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our website or customer service team.

Thank you for trusting D & S A/C & Heating with your comfort and HVAC needs.